+919928070908
+919928070908
english english
Kari Kanam
Kari Kanam
Cancel
Expand Menu
0
Sign in
Sign up
0 My cart 0.00₹
Shopping cart
Close
Cart

Your cart is empty, and it looks like you haven’t added anything yet.

Click to view
Loader

Privacy Policy

Effective Date: August 30, 2026


Last Updated: August 30, 2026


At KariKanam (accessible via [https://karikanam.in]), protecting the privacy, confidentiality, and security of your personal data is a top priority. This Privacy Policy details how KariKanam ("We," "Us," or "Our") collects, processes, utilizes, stores, and protects your personal information when you browse our website, interact with our customer support, or purchase our handcrafted lac, metal, glass, and resin jewelry collections.


By accessing or using our website, you consent to the practices described in this policy.


1. Information We Collect

To process your purchases, deliver parcels securely, and provide an optimized shopping experience, we collect specific categories of information:


  1. Direct Customer Data:
  2. Contact Details: Full Name, mobile number, WhatsApp number, and active email address.
  3. Delivery & Invoicing Data: Precise shipping address, billing address, landmark, state, and postal pin code.
  4. Customization Preferences: Sizing inputs (e.g., 2.4, 2.6, 2.8), custom bridal requests, reference photographs, or specific color matching details provided by you.
  5. Transaction & Billing Data:
  6. Payment method preference (UPI, Net Banking, Credit/Debit Cards, Wallets).
  7. Transaction IDs and payment authorization codes generated by payment gateways. (Note: We never process, store, or view your full card numbers, CVV, or net banking passwords on our internal servers).
  8. Automated Device & Technical Data:
  9. IP address, browser category, device model, operating system, and regional time zone.
  10. Pages visited, product listings viewed, time spent per page, and referral URLs.
  11. Customer Support & Verification Data:
  12. Communication records, email exchanges, WhatsApp chats, and mandatory unboxing videos/photographs submitted for damage verification.


2. How We Use Your Information

We collect and process your personal data strictly for legitimate business purposes:


  1. Order Processing & Fulfillment: To manufacture/assemble items, print shipping labels, calculate precise delivery routes, process payments, generate invoices, and handle shipments.
  2. Operational Communication: Sending automated transactional updates, real-time SMS/WhatsApp order confirmations, dispatch tracking links, and delivery status alerts.
  3. Customer Support & Returns: Authenticating return/replacement requests via unboxing verification and resolving sizing or design inquiries.
  4. Store Optimization & Fraud Prevention: Detecting fraudulent transactions, screening suspicious IP activities, preventing bot abuse, and improving site performance.
  5. Marketing & Promotions (Opt-In Only): Sharing seasonal collection releases, festival promotions, or discount alerts via newsletter/SMS only when you explicitly opt in. (You can unsubscribe at any point).


3. Sharing Your Data with Authorized Third Parties

We do not sell, rent, trade, or monetize your personal information to third-party advertisers. Data is shared strictly on a need-to-know basis with verified third-party partners:


  1. Courier & Logistics Partners: (e.g., Shiprocket, Bluedart, Delhivery, India Post) to physically transport and deliver your parcels.
  2. Secure Payment Gateways: (e.g., Razorpay, Cashfree, PayU) for end-to-end encrypted financial transactions.
  3. Operational Software & Analytics: Tools like Google Analytics and Meta Pixel to assess website usability, bounce rates, and traffic health.
  4. Legal & Regulatory Compliance: When required by Indian law, law enforcement directives, court orders, or tax audit requirements.


4. Cookies, Pixels & Tracking Technologies

We utilize first-party and third-party cookies, web beacons, and tracking pixels to enhance your browsing experience:


  1. Essential Cookies: Maintain your active cart items, session status, and secure checkout navigation.
  2. Functional Cookies: Remember your preferred currency, language, and previously viewed bangle collections.
  3. Analytics Cookies: Help us understand site traffic patterns to improve loading speeds and user experience.
  4. Managing Cookies: You can adjust cookie preferences or disable them entirely in your browser settings. However, disabling essential cookies may impact cart functions and checkout stability.


5. Data Retention & Storage

  1. Retention Period: We retain your basic order and transaction information in our secure database for legal, tax, and warranty verification records as required by Indian accounting and commercial standards.
  2. Data Deletion: If you wish to permanently delete your account data, you can email a request to info@karikanam.in. We will process the request, retaining only data strictly necessary for legal or regulatory audits.


6. Data Security & Storage Architecture

We implement robust administrative, technical, and physical measures to safeguard your data:


  1. SSL Encryption: Our website operates over a secure 256-bit Secure Sockets Layer (SSL) connection to protect sensitive input data during transit.
  2. PCI-DSS Compliance: All payment partners comply with top-tier international payment security standards.
  3. Restricted Access: Internal access to your private delivery details is restricted only to authorized logistics personnel.


7. Your Legal Privacy Rights

Under the Digital Personal Data Protection (DPDP) Act and applicable Indian data laws, you have the right to:


  1. Access: Request a summary of the personal information we hold about you.
  2. Correction: Request rectification of inaccurate delivery addresses, spelling errors, or outdated contact numbers.
  3. Consent Withdrawal: Withdraw your consent for non-essential promotional SMS, WhatsApp alerts, or marketing emails at any time.


8. Policy Updates

We may update this Privacy Policy periodically to reflect technological adjustments, new website capabilities, or legal changes. Updates take effect immediately upon posting to this page, with the revised "Last Updated" date displayed at the top.


9. Grievance Officer & Contact Information

For any questions regarding your data privacy, to exercise your rights, or to submit a complaint, please contact our designated Grievance Officer:


  1. Brand Name: KariKanam
  2. Founder / Data In-Charge: Dhaneshwar Lakhera
  3. Support Email: info@karikanam.in / support@karikanam.in
  4. Helpline / WhatsApp: +91 9928070908
  5. Registered & Operational Address: 24, Balwant Vyamshala, Choti Chopar, Jaipur, Rajasthan, India – 302002