Shipping Policy

Last Updated: August 30, 2026

At KariKanam, we take the utmost care to ensure that your handcrafted lac, glass, metal, and resin jewelry reaches you safely, securely, and on time. Because our items are delicate and require robust multi-layer packaging, we partner with reliable, top-tier logistics carriers across India.

By placing an order on https://karikanam.in, you accept the shipping terms and timelines outlined below.

1. Order Processing Timelines

1. Standard Catalog Collections: Orders for ready-to-ship products are verified, securely packed, and dispatched within 1 to 2 business days (excluding Sundays and national holidays).
2. Bespoke & Custom Bridal Sets: Made-to-order choodas, personalized color themes, or special artisan sizes require dedicated crafting time and are dispatched within 7 to 12 business days.

1. Order Verification: In cases of incomplete address details or unconfirmed pin codes, our support team will contact you via WhatsApp/Call before dispatching.

2. Estimated Delivery Transit Times

Once dispatched from our Jaipur craft studio, transit timelines vary based on your delivery location:

1. Metro Cities (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad): 3 to 5 business days post-dispatch.
2. Tier 2 & Tier 3 Cities / Rest of India: 4 to 7 business days post-dispatch.
3. Remote or North-East / J&K Regions: 7 to 10 business days post-dispatch.

(Note: Delivery timelines are estimates provided by our logistics partners and may experience minor delays during national festive rushes, local transport disruptions, or adverse weather conditions).

3. Transparent Shipping Charges

1. Flat Rate Delivery: We charge a standard Flat Shipping Fee of ₹80 across India on orders.
2. No Hidden Fees: The flat delivery fee of ₹80 is clearly applied at checkout. You will never be asked to pay extra shipping fees upon delivery.

4. Fragile-Proof Protective Packaging

Lac and handmade bangles require specialized packaging to withstand transit:

1. Every bangle set is cushioned in high-density bubble wrap.
2. Items are packed inside rigid, shock-absorbent corrugated hard boxes to prevent crushing.
3. Parcels are sealed with tamper-evident security tape before leaving our facility.

5. Order Tracking & Real-Time Updates

1. As soon as your order is handed over to the courier partner, an automated confirmation is sent to your registered email ID and mobile/WhatsApp number.
2. The message contains your Air Waybill (AWB) Tracking Number and a direct tracking link to monitor your parcel's journey in real time.

6. Address Accuracy & Delivery Attempts

1. Accurate Shipping Details: Customers are requested to provide a complete street address, nearby landmark, valid contact number, and correct 6-digit PIN code.
2. Courier Attempts: Our logistics partners make up to 3 delivery attempts before marking a parcel as Return to Origin (RTO).
3. Failed Deliveries & RTO: If a parcel is returned due to incorrect phone numbers, wrong addresses, or refusal to accept without prior communication, re-dispatch shipping costs must be borne by the customer.

7. Damaged Outer Parcel Protocol

If you notice that the outer courier flyer or box is torn, tampered with, or open at the time of delivery:

1. Refuse Delivery: You may refuse to accept the tampered package and immediately notify our support team.
2. If Accepted: If you accept the package, you must record a continuous, uncut unboxing video starting before opening the outer seal to claim any transit damage under our Return & Refund Policy.

8. Shipping Support & Queries

For questions regarding your shipment status, expedited shipping requests, or address modifications prior to dispatch:

1. Brand Support: KariKanam Shipping Desk
2. Email: support@karikanam.in / help@karikanam.in
3. WhatsApp / Helpline: +91 9928070908
4. Dispatch Hub: 24, Balwant Vyamshala, Choti Chopar, Jaipur, Rajasthan (India) – 302002