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Terms And Conditions

Last Updated: August 2026


Welcome to Karikanam (accessible via [https://karikanam.in]). These Terms and Conditions constitute a legally binding agreement between you (the "Customer," "User," or "You") and Karikanam ("We," "Us," or "Our").


By accessing, browsing, or purchasing from our platform, you acknowledge that you have read, understood, and agreed to be bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website and services.


1. General Website Usage & Account Responsibility

  1. Eligibility: By using this site, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
  2. Account Integrity: If you create an account, you are solely responsible for maintaining the confidentiality of your credentials and restricting unauthorized access to your device.
  3. Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information (such as delivery address, contact number, and email ID) for all transactions made on our store.


2. Product Authenticity, Materials & Handcrafted Variations

Karikanam specializes in handcrafted traditional lac bangles, curated resin accessories, glass/metal work, and contemporary jewelry collections.


  1. Handcrafted Characteristics: Because our products are manually crafted by artisans using heat, natural resin, metal, stones, and chemical resin compounds, minor irregularities in color saturation, stone placement, shape, or weight are inherent characteristics of the craft. These variations do not qualify as structural defects.
  2. Material Transparency: Our catalog features items made from natural lac, brass/metal alloys, glass, synthetic crystals, and chemical resin blends. Customers with known dermatological sensitivities or metal/resin allergies are strongly advised to read product specifications prior to purchase.
  3. Color Representation: We strive to display product colors and textures as accurately as possible. However, actual colors may vary slightly due to device screen calibrations and natural lighting differences during photography.


3. Sizing, Measurements & Custom Orders

  1. Bangle Sizing Responsibilities: Bangle sizes are listed in standard Indian inner-diameter measurements (e.g., 2.2, 2.4, 2.6, 2.8, 2.10). Customers are strictly required to refer to our Size Guide before confirming an order.
  2. Fit Disclaimer: Exchanges or refunds requested solely due to customer error in selecting the correct size are not accepted.
  3. Custom & Bespoke Orders: Customized bridal choodas, bespoke color palettes, or made-to-order sizing require upfront payment. Once raw material preparation or artisan work has commenced, bespoke orders cannot be modified, canceled, or refunded.


4. Pricing, Taxes & Payment Terms

  1. Currency & Inclusions: All prices on Karikanam are listed in Indian Rupees (INR / ₹) and are inclusive of applicable GST unless explicitly stated otherwise.
  2. Price Adjustments: We reserve the right to alter pricing, introduce seasonal promotional offers, or discontinue products without prior notice. Confirmed orders will be honored at the price applicable at checkout.
  3. Payment Processing: Payments are handled through encrypted, secure, and RBI-compliant third-party payment gateways (UPI, Credit/Debit Cards, Net Banking, Wallets). Karikanam does not store, process, or view your private credit card or banking credentials.


5. Order Processing, Shipping & Transit Policy

  1. Processing Timelines:
  2. Ready-to-ship catalog items are processed and dispatched within 1 to 2 business days.
  3. Custom, bespoke, or bulk orders require 7 to 14 business days depending on artisan workload.
  4. Shipping Timelines & Tracking: Once dispatched via our partnered courier logistics, transit times typically range from 3 to 7 business days for domestic addresses. A tracking link will be sent via SMS/Email.
  5. Logistics & Force Majeure: Karikanam is not liable for operational delays caused by courier logistics, severe weather disruptions, regional transport strikes, local lockdowns, or incorrect recipient addresses provided during checkout.
  6. Non-Delivery Due to Incorrect Address: If a parcel is returned to us due to incomplete address details, incorrect phone numbers, or repeated failed delivery attempts, re-shipping charges must be borne by the customer.


6. Returns, Replacements & Mandatory Unboxing Video

Due to the delicate nature of handmade lac and customized accessories, Karikanam follows a strict and clear return/replacement policy:


  1. Eligible Return Scenarios: Returns or replacements are entertained only if:
  2. The product arrives physically broken or damaged during transit.
  3. The delivered product differs entirely from the item ordered (wrong model or wrong size shipped by our team).
  4. Mandatory 360° Unboxing Video Rule:
  5. To register a damage/wrong-item claim, you must record a clear, continuous, uncut video showing the original outer packaging, shipping label, box opening, and the damaged product.
  6. The video must be submitted via Email (support@karikanam.in) or WhatsApp (+91 9928070908) within 24 hours of marked delivery.
  7. Claims submitted without an uncut unboxing video or reported after 24 hours will not be approved.
  8. Non-Eligible Items:
  9. Worn, washed, tried-on, or altered bangles.
  10. Custom bridal choodas or made-to-measure orders.
  11. Minor natural variations in handcrafted stone alignments or natural lac textures.


7. Product Care & Wear Disclaimer

  1. Handcrafted lac and resin jewelry must be protected from high direct heat, extreme cold, direct perfumes, hair sprays, water immersion, and abrasive chemicals.
  2. Karikanam will not be liable for damages resulting from improper home storage, exposure to heat/chemicals, or accidental drops post-delivery.


8. Intellectual Property Rights

  1. All visual assets, logos, brand names, product photographs, custom set designs, text copy, and website layouts on karikanam.in are the exclusive intellectual property of Karikanam.
  2. Any unauthorized copying, reproduction, commercial scraping, or commercial resale of our proprietary designs and images without prior written consent is strictly prohibited and subject to legal action under Indian copyright laws.


9. Limitation of Liability

To the maximum extent permitted by applicable law:


  1. Karikanam and its artisans shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products or website.
  2. Karikanam is not liable for individual skin allergies or sensitivities resulting from raw materials used (resins, metallic foils, lac, or synthetic stones). Customers must exercise personal discretion regarding personal sensitivities.


10. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes, claims, or legal proceedings arising out of or related to these terms shall fall under the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India.


11. Contact & Customer Support

For any clarifications, order updates, or grievances regarding these terms, please contact our support team:


  1. Legal Brand Name: Karikanam
  2. Official Website: https://karikanam.in
  3. Customer Support Email: support@karikanam.in
  4. Inquiry Email: info@karikanam.in
  5. Helpline / WhatsApp Support: +91 9928070908
  6. Artisan Hub / Operational Address: 24, Balwant Vyamshala, Behind Chogan Stadium, Chotti Chopar, Jaipur, Rajasthan, India